Terms and Conditions
Welcome to Kezzy Rezzy! By using this website, you agree to the following terms and conditions. Please read them carefully.
1. General Information
This website is operated by Kezzy Rezzy, a South African-based business specializing in handcrafted furniture, décor, and resin art. By accessing or purchasing from this website, you accept these Terms & Conditions.
2. Products & Orders
All products are handmade and may vary slightly from the images shown.
Orders are processed on a made-to-order basis, with a lead time of 3 weeks unless otherwise stated.
If an item is marked “Sold”, a similar design can be ordered, but no two pieces will be identical.
3. Pricing & Payments
Prices are displayed in South African Rand (ZAR) and may change without prior notice.
Full payment is required at checkout to process your order.
Payment can be made via EFT or a YOCO link.
4. Shipping & Delivery
We primarily ship within South Africa. For international orders, please contact us.
Shipping costs are calculated on ordering and depend on your location.
Kezzy Rezzy is not responsible for delays caused by courier services.
5. Returns & Refunds
Due to the custom nature of our products, we do not accept returns or exchanges unless an item arrives damaged.
If your order arrives damaged or defective, please contact us within 48 hours with clear photos.
We will review and, if eligible, offer a replacement, repair, or refund at our discretion.
For full details, please refer to our Returns & Refunds Policy.
6. Intellectual Property
All images, designs, and content on this website are the property of Kezzy Rezzy and may not be copied, reproduced, or distributed without permission.
7. Privacy Policy
Your personal information is collected only for order processing and communication.
We do not share or sell your information to third parties.
For more details, refer to our Privacy Policy.
8. Limitation of Liability
Kezzy Rezzy is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
We make every effort to ensure product descriptions and images are accurate, but we do not guarantee exact matches due to the handcrafted nature of our work.
9. Changes to Terms & Conditions
We may update these Terms & Conditions at any time. By continuing to use the site, you agree to any modifications.
10. Contact Information
For any questions, concerns, or custom orders, please contact us via:
📧 Email: kevin@kezzyrezzy.co.za
Thank you for supporting handmade artistry at Kezzy Rezzy! 😊